|Size||Length (cm / inch)||Neck (cm / inch)||Chest (cm / inch)|
|S||24 / 9.5||26 / 10||36 / 14|
|M||33 / 13||29 / 11||43 / 17|
|L||37 / 14.5||36 / 14||47 / 18.5|
|XL||45 / 17||34 / 13||53 / 21|
|XXL||51 / 20||42 / 16.5||61 / 24|
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (24)
4 Stars (6)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
3 Dec 2018 06:19
Jacket is green not yellow. Ordered a large. Small fitting. Fits my shih tzu perfectly. Hood is very small.
2 Dec 2018 00:22
Very PROFESSIONAL, highly recommended
29 Nov 2018 08:41
Rain Cover is very cute. not know how the rain will behave, look at all is very good. it for 2 weeks. the size of Ричи 9.5 kg, take XL
28 Nov 2018 23:35
Get perfect and soon. Idea for my michon Maltese of 7 kg XL size.
28 Nov 2018 23:16
Very good fit cocker спаниелю. 16 kg
28 Nov 2018 16:27
Size M. Perfect
27 Nov 2018 13:12
Perfect both in color in size. Very beautiful.
27 Nov 2018 10:39
All same as description, waiting times over a month. Good value for money
27 Nov 2018 04:48
Las measures a bit small, well fits my Bull terrier 20 kg in size XXL. It seems that the waterproof hold
25 Nov 2018 11:29
23 Nov 2018 09:29
Excellent product, such which described. The order arrived very quickly, within ten days. XL Size correct for a dachshund of 10 kg +-. Super recommend 100%.
20 Nov 2018 23:47
Raincoat is well designed. Recommended
20 Nov 2018 09:14
Very fast delivery. The quality is excellent. Packed well. The rain is not wet)) IN the darkness. Jack Russell terrier 4,5 months size L.
19 Nov 2018 19:46
Neon color stripes okay okay, just green four can still Qualcomm reality better
19 Nov 2018 19:15
19 Nov 2018 13:19
Coat was too small. Have a XL ordered but is more a S/M
16 Oct 2018 04:16
All very good. size perfect. quickly attach and remove. THE rain is not trying. but the color of the Fu. I have a dirty green
15 Oct 2018 11:41
Coat super. Thank you :)
15 Oct 2018 02:50
L for CKCT perfect...
10 Oct 2018 20:59
Very good product and service! 5 star!
9 Oct 2018 21:53
Hat adjustable function, good for you. Besides it is unsatisfactory. Pretty raincoat.
8 Oct 2018 09:49
Product description. Delivery fast. Very happy.
6 Oct 2018 03:35
very good product, nice color, size is perfect. fast shipping
3 Oct 2018 14:37
Super! Wonderful raincoat!
29 Sep 2018 09:01
Quality is really nice. Putting on is easy. M size is proper for my pomeranian spitz dog
29 Sep 2018 07:57
Great coat. A long-sought. The Dog is happy.
29 Sep 2018 03:17
28 Sep 2018 05:57
Lightning-fast delivery-7 days! Size all exactly made well. Much. Recommend.
25 Sep 2018 22:00
Excellent store and great product! I recommend e-packet delivery. Works out for me!
22 Sep 2018 07:10
Leave a Review