|Size||Back Length (cm / inch)||Chest Circumference (cm / inch)|
|S||27 / 10.63||36 / 14.17|
|M||31 / 12.2||42 / 16.54|
|L||35 / 13.78||46 / 18.11|
|XL||39 / 15.35||49 / 19.29|
|XXL||45 / 17.72||53 / 20.87|
|3XL||50 / 19.69||58 / 22.83|
|4XL||52 / 20.47||66 / 25.98|
|5XL||58 / 22.83||76 / 29.92|
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (13)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
3 Dec 2018 12:28
Fast delivery, meets expectations, top quality, I highly recommend, many thanks
3 Dec 2018 11:16
I'm very satisfied. Good quality and price. Quickly shipping. Super!
3 Dec 2018 10:39
Vest fits perfectly my dog. Follow size chart and select size accordingly. High quality material and perfectly finished. My dog is super happy and warm. Than you store. Most important: delivery only 9days!!!!
3 Dec 2018 10:00
Warm vest! Super!
3 Dec 2018 08:29
Everything Is good. Fast shipping.
3 Dec 2018 07:20
It's fast, for 3 weeks to Moscow. Quality is good, the dog is not measured
3 Dec 2018 04:48
Super Quality. Fit size in size XL taken. Order, very satisfied. Advice.
3 Dec 2018 03:41
Fast shipping, good quality! Thanks!
3 Dec 2018 03:25
A second time for the terrier cable fits perfectly M. Up to 2 kg. Thank you the quality is excellent. Fast
3 Dec 2018 03:24
Fast delivery and good quality. Recommend it
3 Dec 2018 02:36
The jacket itself is great and fits my dog nicely. But the D-ring was poorly sewed there. Second walk and my dog ripped them off as she pulled. Now we use harness over it.
3 Dec 2018 02:32
Good product, Fast shipping. Take size XL Jack Russell (weight 8 kg), fits perfectly. Seller recommend.
3 Dec 2018 02:19
She looks correct however putting tricked size j'avais directly sent a message to the store to modify my choice and in spite of its response that did not take into account so a little disappointed!
3 Dec 2018 01:59
Thin, but the fleece, think to-10 you can safely
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