|Size||Back Length (cm / inch)||Chest Circumference (cm / inch)|
|XXS||20 / 7.87||24 / 9.45|
|XS||28 / 11.02||29 / 11.42|
|S||33 / 12.99||34 / 13.39|
|M||38 / 14.96||38 / 14.96|
|L||48 / 18.9||45 / 17.72|
|XL||53 / 20.87||50 / 19.69|
|XXL||68 / 26.77||68 / 26.77|
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (12)
4 Stars (2)
3 Stars (1)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
3 Dec 2018 05:00
great! super quality and arrives fast. Size M for a 4 Kilos dog ( Maltese) fits great
30 Nov 2018 21:52
Very nice sweater. Pleased pattern, There Is embroidery.
30 Nov 2018 21:39
Good material but it's too big, fast shipping. I recomend the store.
30 Nov 2018 03:40
Goods come quickly. Sweaters are good, but the legs are treated badly cut. Have To me as it is. IN general, not bad sweaters, one dog perfect fit size, the second big. So order one sweater one size smaller. Thank You
29 Nov 2018 04:01
Available size Xs Cat 2 kg. Village, it looks like the photo, a little stick on оьработанном edge. But we are purely for the photo shoot, and not to wear. So that everything is fine. Parcel arrived almost three weeks.
27 Nov 2018 22:19
Excellent quality, Krasnoyarsk days for 20 come to order.
24 Nov 2018 11:00
Goods come not the right size, and not the colors. Some of the money back.
24 Nov 2018 10:03
Very nice quality, accurate sizing, L fits perfectly on my dog 10kg, about 50cm body length
23 Nov 2018 09:06
Foremost as the description, very fast and correct
23 Nov 2018 06:49
awesome.. very fast delivery ..
21 Nov 2018 14:01
Quick and good quality
21 Nov 2018 11:17
Fast delivery with Ali-1,5 weeks to The Barn. Size corresponds to. Negative-quality, stick in the recesses for (the last photo).
21 Nov 2018 04:49
20 Nov 2018 15:04
Arrived very quickly, for 2,5 weeks drove to Moscow. Very decent quality! Plump and tepid, pleasant to the touch. The miniature dachshund size XL a little big, close the place to write) but that's okay, can be slightly. I am very happy! For the price lovely sweater))
20 Nov 2018 08:12
Nice suit. The king Чарльза went perfectly. Fast shipping
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