|Size||Neck (cm / inch)||Length (cm / inch)||Chest (cm / inch)|
|S||38/ 14.96||26 / 10.24||40 / 15.75|
|M||42 / 16.54||31 / 12.2||50 / 19.68|
|L||44 / 17.32||36 / 14.17||54 / 21.26|
|XL||46 / 18.11||46 / 18.11||60 / 23.62|
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (29)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
1 Dec 2018 11:37
28 Nov 2018 15:57
Very fast shipping, It is such which the picture. well the measures. it is a thin plastic and nicely.
28 Nov 2018 04:24
Thank you, class
27 Nov 2018 00:42
Daisy hates it, but it's useful! The hood covers the view. Thank you!
26 Nov 2018 03:22
A little short body by else is the same!!
25 Nov 2018 06:39
Bought a cat 3 kg. Perfectly fit. Looks like the picture. The raincoat.
23 Nov 2018 10:04
Have bought it a bigger and it fits perfectly, highly recommended, thank you!
23 Nov 2018 09:35
Order came to SF for 2,5 weeks. On a French bulldog ordered pp XL. In terms of went OK, long big. Raincoat thin, only warm in the rain. My ушастику hood small, does not fit in the ears. AND so is good. There Is A light chemical. smell, but think it quickly erode
23 Nov 2018 03:55
Very comfortable is beautiful
21 Nov 2018 03:47
20 Nov 2018 11:38
Fits perfectly for my dog, it is waterproof and the dog looks very cute
16 Nov 2018 02:11
Rain Cover good, but on the terrier kg size L large, but you can wear. Delivery fast.
15 Nov 2018 10:42
Lovely. Very quality nice. Shipping time correct
14 Nov 2018 07:48
Fast shipping. Super Quality. Guess, took the reached the month old puppy Parson Russell terrier
12 Nov 2018 06:01
Material semi impermeable. Si llueve mucho, acaba mojándose. Las medidas corresponden con lo que indica el vendedor.
11 Nov 2018 14:17
брал на среднего немецкого шпица 11 кг размер XL. Все подошло замечательно. Перед этим заказал L, оказался чуть маловат. Товар шел менее месяца, посылка отслеживалась. Продавцу оргомный респект и уважение. Спасибо большое!!!!
10 Nov 2018 01:50
Order came after 21 days. A good product. Size XL many. York standard, 6 kg (Back 38 cm) had to order L. will this store. Thank You Very Much!
16 Oct 2018 02:00
The zwergpinscher kg Length 32 and 40 cm the most!
15 Oct 2018 09:03
Just made a mistake with the size. Had the dog 11 kg take XL (L). Barely fastened to the dog. The rest of the highest level: Tracking the shipping. Thank you very much.
13 Oct 2018 13:23
Ordered the back 41 cm size XL. Fit perfectly. The quality is good. Unique hood for little dog is not very convenient. Delivery 25 days to Moscow.
9 Oct 2018 14:47
Very pretty, j-hope my loulou will be well protected!!!
7 Oct 2018 23:40
Much. Easy To Use and does not interfere with walking and running dog
6 Oct 2018 02:12
Cape excellent, get wet should not, according to the material, do not stick out, all quality, by the way, for those who sews very easy to make the same in the future. Goods come quickly, store recommend. Thank You Very Much.
5 Oct 2018 11:21
Cool jacket, but the miniature schnauzer big, but nothing for the priest.
5 Oct 2018 03:48
Fastest shipment ever !!! Great ! Just 12 days from China to Germany !
4 Oct 2018 14:19
It quickly. The quality is good
1 Oct 2018 21:19
Parcel arrived in Ekaterinburg very quickly, in 2,5 weeks. Track. Cloak wonderful, wear comfortable, material well protected from rain. Thank You Very Much!
26 Sep 2018 22:43
Great coat! French bull is happy now :)
26 Sep 2018 09:42
Really super. Practical easy a SET SIZE very well
24 Sep 2018 07:37
QUALITY ITEM AT A BARGAIN PRICE - THANKYOU!
21 Sep 2018 11:55
Very cute, as described.
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