|Size||Back Length (cm / inch)||Chest Circumference (cm / inch)|
|XS||26 / 10.24||44 / 17.32|
|M||36 / 14.17||60 / 23.62|
|XL||43 / 16.93||72 / 28.35|
|XXL||47 / 18.5||80 / 31.5|
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (9)
4 Stars (1)
3 Stars (2)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
30 Nov 2018 00:12
Perfect Good furniture material and exact color like the picture. The size a little big for my Staffordshire bull terrier But can patch up easily
13 Nov 2018 10:32
9 Nov 2018 11:45
this dog coat is 100% amazing, XL fits my 13kg dog with 50cm bust just right, it is long enough (it covers the tail) and belly :)
26 Oct 2018 22:09
Great! As asked one ago a couple of years, it is still new, but has become too big to my dog! Shipping Super fast. Highest quality.
12 Oct 2018 00:53
quality is much better than expected. really happy with it
8 Oct 2018 23:57
After contacting the store, he advised on the size and the M fits perfectly on my Tibetan/Shitzu mix. Super fast shipping to Belgium(6days).
1 Oct 2018 02:19
I bought 2 sizes (for 2 different dogs). Both fits perfectly, not smelly and very good quality :)
19 Sep 2018 09:25
Looks like a quality nice. My dachshund fits very width, have arreglarli. Las measures are more large Li indicating
17 Sep 2018 20:02
The quality is good, the table does not conform to.
12 Sep 2018 09:24
The Jacket is very much. Good material, fleece lining, more comfortable Velcro. Size fit for dog 20 kg. Delivery fast. Thank you!
8 Jul 2018 04:47
perfect for the reasonable, easy to attach, бассенджи fit for size m.
4 Jul 2018 11:10
I received my order very quickly to Chile! Excellent product, I asked for a bigger size to cover to the tail to my bullterrier and I then added extra velcro. Thanks a lot!
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